Privacy Policy

We collect and process personal information reasonably necessary to operate The Post Engine and provide the services you request.

• Account and contact information, such as your name and email address.
• Authentication and account-security information.
• Subscription, transaction and account-status information.
• Content and information you submit, upload or provide through the Service.
• Information received from third-party accounts that you choose to connect and authorize.
• Technical and usage information, such as IP address, browser or device information, login activity, errors and security logs.
• Messages, support requests and other communications with us.
• Public or otherwise lawfully available information that you ask us to process.

Payment-card information is processed by a third-party payment processor. The Post Engine does not store full payment-card details in its application systems.

You may choose to connect accounts operated by third-party platforms. When you do so, we receive and process information made available under the permissions you authorize and the applicable platform's rules.

This may include account identifiers, profile information, authorized content or account information, access credentials or tokens, publishing information, and other information necessary to perform actions you request.

We use connected-platform information only to provide authorized functionality, maintain the connection, protect the Service, comply with applicable requirements, and perform actions that you request.

You may disconnect an authorized platform through the controls available in The Post Engine. Disconnecting stops future authorized access but does not automatically delete content already published and stored by the third-party platform.

YouTube

The Post Engine uses YouTube API Services where you authorize YouTube access. YouTube API Data is collected, used, retained, refreshed and deleted in accordance with applicable YouTube requirements.

Certain authorized statistics may be retained for longer than 30 days while the applicable authorization remains valid and subject to required revalidation. Other applicable YouTube API Data is refreshed or deleted within 30 calendar days unless YouTube expressly permits longer retention.

When you request deletion, delete your The Post Engine account, revoke authorization through The Post Engine, or we detect that applicable YouTube authorization has been revoked, applicable YouTube API Data is deleted as soon as reasonably possible and no later than seven calendar days where YouTube requires that period.

You may also revoke access through Google account permissions. Your use of YouTube features is subject to the YouTube Terms of Service and the Google Privacy Policy.

We use personal information only for legitimate purposes connected with operating The Post Engine, including:

• Providing and operating the services you request.
• Creating, authenticating and administering your account.
• Processing subscriptions, payments and transactions.
• Maintaining authorized third-party connections and carrying out actions you request.
• Providing customer support and responding to communications.
• Maintaining reliability, diagnosing errors and troubleshooting.
• Protecting accounts, preventing fraud, abuse and unauthorized activity.
• Complying with legal, regulatory, accounting and contractual obligations.
• Establishing, exercising or defending legal rights.
• Improving the Service using aggregated, statistical or de-identified information where appropriate.

We do not sell personal information or connected social-platform data.

We do not use connected social-platform information for unrelated behavioural advertising.

We may disclose or permit access to information only where reasonably necessary for the purposes described in this Policy.

• To service providers and processors that perform services on our behalf.
• To a connected third-party platform when you direct or authorize an action involving that platform.
• When required by applicable law, court order, subpoena or other valid legal process.
• To investigate or prevent fraud, abuse, security incidents or violations of our agreements.
• Where reasonably necessary to protect users, rights, property or safety.
• In connection with a merger, financing, restructuring, acquisition or transfer involving the Service, subject to applicable legal requirements.
• With your direction, authorization or consent.

Service providers and processors may process information only as necessary to perform services for us and subject to applicable contractual and legal obligations.

Some requested functionality may involve automated or AI-assisted processing by service providers. Where this occurs, information is processed only as necessary to provide the requested functionality and subject to the protections described in this Policy and applicable agreements.

Where laws such as the GDPR, UK GDPR or similar privacy laws apply, we rely on one or more lawful bases appropriate to the processing concerned.

• Contract — where processing is necessary to provide the Service or perform an agreement with you.
• Consent — where you authorize a connection or where consent is otherwise legally required.
• Legitimate interests — where reasonably necessary to operate, secure and protect the Service or pursue another legitimate business purpose that is not overridden by your rights.
• Legal obligations — where processing is necessary to comply with applicable legal or regulatory requirements.

Where processing is based on consent, you may withdraw that consent. Withdrawal does not affect processing that lawfully occurred before withdrawal.

We retain information only for as long as reasonably necessary for the purposes described in this Policy, subject to applicable legal obligations and platform-specific requirements.

Account information may be retained while your account remains active. Content and other account information may remain until you delete it, close your account, or a shorter retention period applies.

Connected-account credentials and authorization information are retained only while reasonably necessary to maintain an authorized connection and are removed or revoked as required when the connection ends.

Billing, transaction, security, fraud-prevention, audit and legal records may be retained for longer where reasonably necessary or legally required.

Deleted information may remain temporarily in protected backups until the applicable backup cycle replaces it.

Additional information about deletion is available on our Data Deletion page.

Depending on where you live and the law that applies, you may have rights concerning your personal information.

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of applicable personal information.
• Object to or request restriction of certain processing.
• Withdraw consent where processing relies on consent.
• Request portability of certain information where applicable.
• Make a complaint to an applicable privacy or data-protection authority.

Rights are subject to applicable exceptions and legal requirements. We may need to verify your identity or authority before completing a request.

Requests may be sent to support@thepostengine.com.

We use reasonable administrative, technical and organizational safeguards intended to protect information against unauthorized access, misuse, alteration, disclosure or loss.

No method of electronic transmission, processing or storage can be guaranteed to be completely secure. You are also responsible for protecting your account credentials and access to your account.

Information may be processed or stored in countries other than the country where you live.

Where required by applicable law, we use appropriate safeguards or lawful transfer mechanisms for international transfers of personal information.

The Service is intended for adults and professional or business use. We do not knowingly collect personal information from children in circumstances prohibited by applicable law.

If you believe a child has provided personal information to us contrary to applicable requirements, contact us so that we can review the matter.

We may update this Privacy Policy when our legal obligations or information practices change.

We will update the effective date and provide additional notice where required by applicable law or where a material change requires notice.

Questions, complaints, privacy-right requests and deletion requests may be directed to: