Terms of Service

These Terms of Service (“Terms”) govern your access to and use of The Post Engine, including its websites, applications, artificial-intelligence features, content creation tools, brand and competitor intelligence, publishing tools, integrations, subscriptions, credits, add-ons, and related services (collectively, the “Service”).

“The Post Engine,” “we,” “us,” and “our” refer to The Post Engine. “You” and “your” refer to the individual or organization accessing or using the Service.

By creating an account, purchasing a subscription or add-on, connecting an external account, or otherwise using the Service, you agree to these Terms. If you use the Service on behalf of a business, agency, client, organization, or other entity, you represent that you have authority to accept these Terms on its behalf.

You must be at least 18 years old and legally capable of entering into these Terms. If you do not agree to these Terms, do not use the Service.

The Post Engine provides software that may help users analyze brands and competitors, develop content ideas, create and edit content with artificial intelligence, generate marketing assets and UGC-style content, schedule content, publish content to supported third-party platforms, and review related analytics and recommendations.

Features, supported platforms, models, providers, limits, workflows, and capabilities may change over time. We do not guarantee that every feature, integration, model, or third-party connection will remain available indefinitely.

You must provide accurate and current account information. You are responsible for maintaining the confidentiality and security of your credentials, connected accounts, devices, and authentication methods.

You are responsible for activity conducted through your account and for authorized users acting through it. You must promptly notify us if you believe your account, payment information, credentials, or connected social accounts have been compromised.

You may not sell, rent, sublicense, transfer, or provide unauthorized access to your account except where expressly permitted by The Post Engine.

“Your Content” includes anything you upload, submit, connect, provide, import, prompt, create, generate, edit, approve, schedule, distribute, advertise, or publish through the Service.

• Text, prompts, captions, articles, advertisements, offers, claims, and other written material.
• Images, videos, audio, music, product media, logos, trademarks, brand assets, references, names, voices, and likenesses.
• AI-generated or AI-edited outputs.
• Content imported from connected accounts or supplied for analysis.

The Post Engine does not become responsible for Your Content because it was uploaded, analyzed, processed, suggested, generated, edited, scheduled, transmitted, or published through the Service.

You represent and warrant that you have all rights, licenses, permissions, releases, authorizations, and consents necessary to provide and use Your Content through the Service and for your intended purpose.

This includes, where applicable, rights involving copyrighted works, trademarks, logos, photographs, videos, sound recordings, music, products, designs, personal information, names, voices, likenesses, testimonials, endorsements, and other protected material.

We do not independently verify whether you own or have permission to use materials you submit.

The Service may use artificial intelligence and third-party AI systems to create, modify, classify, analyze, recommend, or process content.

AI-generated outputs may contain errors, omissions, inaccuracies, unexpected material, similarities to existing content, incomplete information, or material that is unsuitable for your intended use.

• AI outputs may not be original or unique.
• Other users or AI systems may receive identical or similar outputs.
• An output may not qualify for copyright, trademark, or other intellectual-property protection.
• An output may contain or resemble material subject to third-party rights.
• An output may not comply with every law, regulation, platform rule, or advertising requirement applicable to you.

As between you and The Post Engine, and to the extent rights exist under applicable law and subject to third-party rights and applicable provider terms, you may use outputs generated for you through the Service. We do not guarantee exclusivity or ownership of any particular AI output.

You retain the rights you have in Your Content.

You grant The Post Engine a limited, worldwide license to host, store, reproduce, transmit, process, format, modify, and otherwise use Your Content as reasonably necessary to provide, maintain, secure, troubleshoot, and support the Service as described in our Privacy Policy.

This operational license does not transfer ownership of Your Content to The Post Engine.

The Service may allow you to publish or schedule content to third-party platforms. You are solely responsible for deciding what is ultimately published and to which account, audience, privacy setting, or destination.

Before publication, you are responsible for reviewing factual statements, claims, prices, promotions, offers, product representations, intellectual-property issues, privacy and publicity rights, sponsorship disclosures, endorsements, commercial disclosures, and any other legal or platform-specific requirement.

If you use the Service for advertising, promotional, sponsored, affiliate, branded, testimonial, product, or other commercial content, you are responsible for complying with the laws, regulations, industry requirements, and platform rules applicable to you.

You are responsible for substantiating product and performance claims and for providing required disclosures involving sponsorships, endorsements, affiliate relationships, testimonials, discounts, promotions, contests, branded content, and similar arrangements.

The Post Engine does not verify whether your advertising claims or disclosures satisfy requirements applicable to your business, product, market, or audience.

The Service connects with or depends on independent third-party platforms and providers, including social networks, payment processors, cloud infrastructure, artificial-intelligence providers, hosting and storage providers, and other technology services.

Their own terms, privacy policies, API restrictions, content policies, technical limitations, availability, and business decisions apply independently from The Post Engine.

If you use features that access YouTube API Services, you also agree to be bound by the YouTube Terms of Service. Google processes information according to the Google Privacy Policy.

Features that connect with Pinterest and other third-party platforms are also subject to the applicable platform terms, developer requirements, permissions, and policies governing those integrations.

• We do not control third-party outages, API failures, policy changes, authentication failures, rate limits, moderation decisions, or removed integrations.
• We do not guarantee that a third-party platform will accept, publish, retain, distribute, monetize, or continue supporting content or functionality.
• We are not responsible for third-party account restrictions, suspensions, demonetization, reduced distribution, content removal, or termination.
• We do not guarantee continuous compatibility with any external platform or provider.

You represent that you are authorized to connect and manage every external account you connect to The Post Engine.

You remain responsible for connected-account permissions, settings, security, content, commercial disclosures, and compliance with the applicable platform’s terms and policies.

The Post Engine provides software and tools. We do not guarantee any particular social-media, marketing, advertising, financial, search, or business result.

• Views, impressions, followers, engagement or reach.
• Virality, distribution, recommendations or ranking.
• Leads, sales, conversions, revenue or customer acquisition.
• Advertising performance or return on ad spend.
• Search-engine rankings or audience growth.

Past performance, competitor performance, scores, recommendations, analytics, reports, or AI-generated suggestions do not guarantee future results.

Brand, competitor, performance, website, and market intelligence may be derived from connected accounts, available data, public information, third-party sources, automated processing, or AI analysis.

Such information may be incomplete, delayed, estimated, interpreted, or inaccurate. You remain responsible for business, marketing, content, and other decisions made using it.

You may not use the Service in a way that violates applicable law, third-party rights, these Terms, or the integrity and security of the Service.

• Infringing intellectual-property, privacy, publicity, or other rights.
• Fraud, deceptive activity, unauthorized impersonation, or misuse of payment methods.
• Malware, malicious code, attacks, scraping, unauthorized access, or attempts to bypass security or usage controls.
• Unauthorized resale, account sharing, credit manipulation, or abuse of promotions.
• Activity that materially overloads infrastructure or creates security, legal, operational, or reputational risk.
• Use of the Service to violate connected-platform rules or applicable law.

Certain features require a paid subscription. Available plans, prices, billing periods, connected-account limits, credits, generations, analyses, reports, and other entitlements are displayed at purchase and may vary by plan.

Unless otherwise stated, subscriptions are billed monthly and renew automatically at the applicable billing interval until canceled.

You authorize our payment provider to charge your payment method for subscription fees, applicable taxes, and purchases you authorize.

You are responsible for reviewing the plan, price, discount, and purchase terms displayed before completing checkout.

We may modify plan names, pricing, included features, usage allowances, supported integrations, models, or other commercial terms.

Changes affecting future renewal charges will be communicated or presented where required by applicable law.

A feature, model, provider, integration, or Service change does not automatically create a refund entitlement except where required by law or expressly stated by The Post Engine.

Certain features use credits, generations, reports, analyses, or other usage-based allowances. Included subscription allowances and separately purchased capacity may follow different rules.

Included monthly allowances reset according to the applicable subscription cycle unless the Service expressly states otherwise. Unused included monthly allowances do not roll over unless expressly stated.

Purchased UGC credits are tracked separately from included monthly UGC credits and are not reset merely because a subscription billing cycle renews.

• Credits and usage allowances have no cash value.
• They are not currency and cannot be redeemed for cash.
• They may not be transferred, sold, or resold unless expressly permitted.
• Other purchased add-ons may be subject to conditions shown at purchase.
• Cancellation does not convert unused credits, reports, generations, or other capacity into cash.

When a generation or analysis fails, credits may be restored or released according to the Service’s applicable credit-processing and settlement rules. A temporary reservation, retry, or pending provider result does not necessarily mean a final charge has occurred.

You may cancel a subscription using the cancellation controls made available by The Post Engine. Cancellation prevents future renewal. Unless otherwise stated, you retain access through the end of the subscription period already paid for.

Cancellation does not itself create a refund.

30-day money-back guarantee

Where The Post Engine expressly offers a 30-day money-back guarantee, an eligible first subscription purchase may be submitted for refund within 30 days of the original purchase, subject to the exclusions below and any conditions displayed at purchase.

Non-refundable purchases

A discount includes promotional codes, campaign offers, special pricing, negotiated pricing, coupons, or other reductions from the then-current standard subscription price.

Nothing in this section limits a mandatory refund, cancellation right, or consumer remedy that cannot lawfully be excluded.

You must maintain a valid payment method for paid Services.

If a payment fails, is reversed, is disputed, or reasonably appears fraudulent, we may restrict paid functionality, pause Service access, suspend the account, or take other reasonable measures while the issue is resolved.

A chargeback does not eliminate amounts legitimately owed under these Terms. Nothing in this section restricts rights that cannot legally be waived.

The Post Engine may suspend, restrict, or terminate access where reasonably necessary to protect users, third parties, the Service, payment systems, or The Post Engine.

• Suspected fraud or abusive payment activity.
• Chargebacks or material payment disputes.
• Security threats or unauthorized access.
• Unlawful activity or intellectual-property violations.
• Serious or repeated violations of these Terms.
• Excessive technical misuse or attempts to bypass controls.
• Platform, provider, legal, or regulatory requirements.

Where appropriate, we may provide an opportunity to resolve an issue before permanent termination.

We aim to provide a reliable Service, but uninterrupted or error-free operation cannot be guaranteed.

Maintenance, outages, provider interruptions, API failures, security events, capacity constraints, model changes, technical problems, or events outside our reasonable control may interrupt or alter functionality.

We may modify, replace, limit, suspend, or discontinue functionality where reasonably necessary.

The Service, excluding Your Content, is owned by or licensed to The Post Engine and may be protected by intellectual-property laws.

• Software, code and technical systems.
• Interfaces, product design and workflows.
• Branding, logos, website content and documentation.
• Databases, methodologies, templates and proprietary technology.

These Terms do not grant you ownership of The Post Engine’s technology or intellectual property. You may not reproduce, reverse engineer, distribute, sell, sublicense, or commercially exploit protected portions of the Service except where expressly authorized or where applicable law does not permit such a restriction.

If you voluntarily provide suggestions, recommendations, ideas, or feedback about the Service, you permit The Post Engine to use that feedback without restriction or compensation to you.

This does not grant The Post Engine ownership of Your Content.

Our collection and handling of personal information are described in our Privacy Policy.

Third-party services connected to The Post Engine may separately process information under their own privacy policies and terms.

To the maximum extent permitted by applicable law, The Post Engine disclaims warranties and representations not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, reliability, and error-free operation.

We do not warrant that generated content will be accurate, unique, lawful, non-infringing, suitable, or accepted by third-party platforms, or that use of the Service will produce a particular result.

Where a jurisdiction does not permit a particular disclaimer, that disclaimer applies only to the maximum extent legally permitted.

To the maximum extent permitted by applicable law, The Post Engine will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, lost revenue, lost opportunities, lost goodwill, loss of data, business interruption, advertising losses, or similar losses arising from or related to the Service.

This includes, to the maximum extent permitted by law, losses involving user-created or user-published content, AI outputs, third-party claims relating to user content, publishing failures, third-party outages, social-platform decisions, recommendations or analytics, or unauthorized activity resulting from a user’s failure to secure an account.

These limitations do not apply where applicable law prohibits the limitation.

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless The Post Engine and its personnel, contractors, service providers, representatives, and affiliates from third-party claims, demands, proceedings, liabilities, damages, losses, penalties, settlements, costs, and reasonable legal expenses arising from or relating to:

• Your Content or materials you upload or provide.
• Content you generate, approve, advertise, distribute, schedule, or publish.
• Your infringement or alleged infringement of third-party rights.
• Your advertising claims, offers, promotions, disclosures, or commercial activity.
• Your violation of applicable law or third-party platform rules.
• Your misuse of connected accounts or the Service.
• Your breach of these Terms.

We may assume control of the defense of a covered claim where reasonably necessary, and you agree to provide reasonable cooperation.

Unless expressly stated otherwise, content, analyses, recommendations, generated outputs, and other information provided through the Service do not constitute legal, financial, tax, medical, investment, regulatory, or other professional advice.

You are responsible for obtaining appropriate professional advice where necessary.

We may update these Terms to reflect changes to the Service, technology, security requirements, commercial practices, provider relationships, or applicable law.

The updated Terms will display a revised “Last updated” date. Where applicable law requires additional notice or consent for a material change, we will provide it.

Continued use of the Service after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

These Terms and disputes relating to the Service are governed by the law applicable to The Post Engine and the transaction or relationship concerned, without limiting mandatory laws or consumer rights that cannot legally be waived.

Where permitted, the parties should first attempt in good faith to resolve disputes informally. Nothing in these Terms removes a mandatory court, regulator, consumer-protection, or dispute-resolution right that cannot lawfully be excluded.

These Terms, the Privacy Policy, and any additional terms expressly presented for a particular purchase or feature form the agreement governing your use of the Service.

If a provision is invalid or unenforceable, the remaining provisions continue to the extent permitted by law. Failure to enforce a provision is not a waiver.

Nothing in these Terms creates an employment, agency, partnership, franchise, fiduciary, or joint-venture relationship between you and The Post Engine.

Provisions that by their nature should survive termination, including payment obligations, intellectual-property protections, disclaimers, liability limitations, indemnification, and dispute provisions, survive termination.

Questions regarding these Terms may be sent to support@thepostengine.com.